Privacy Policy

Welcome to Junak Digital Dynamics — a premier digital marketing and technology services agency headquartered in Guwahati, Assam, India. We are committed to maintaining the trust and confidence of all our clients, website visitors, and business partners.

This Privacy Policy applies to our website located at junakdigitaldynamics.com and to all services we provide including digital marketing, SEO, social media management, web development, branding, and related services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

This policy is governed by the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 as applicable in India.

We collect information from you in various ways to provide and improve our services. Here is a comprehensive breakdown of what we may collect:

We use the information we collect only for legitimate business purposes and in ways that are directly related to the services you have requested. Your information is never sold to third parties for their marketing purposes.

• Service Delivery: To provide, manage, and personalise our digital marketing, SEO, web development, and branding services to your specific needs.
• Communication: To respond to your enquiries, send project updates, provide consultation feedback, and share relevant service information.
• Consultation Booking: To schedule and manage free consultations submitted through our website forms.
• Analytics & Improvement: To understand how visitors use our website, identify issues, and continuously improve our site and service quality.
• Marketing Communications: To send newsletters, promotional content, and service updates — but only when you have provided explicit consent or opted in.
• Legal Compliance: To meet our legal obligations under applicable Indian laws and regulations.
• Fraud Prevention & Security: To detect, prevent, and address fraudulent activity, security breaches, and technical issues.
• Business Operations: For invoicing, financial reporting, and operational record-keeping as required for running our agency.

We use cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand visitor behaviour. Cookies are small data files placed on your device when you visit our website.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or delete existing ones. However, disabling essential cookies may affect the functionality of our website. For more information about cookies, visit allaboutcookies.org.

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following limited circumstances:

• Service Partners: We work with trusted third-party vendors such as Google (Analytics, Ads), Meta (Facebook Pixel), Firebase (form data storage), and WhatsApp Business API — strictly to deliver our services. These partners are contractually bound to maintain confidentiality.
• Legal Requirements: We may disclose your information if required to do so by law, court order, or government authority in compliance with the Information Technology Act, 2000.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you via email and/or a prominent notice on our website before your data is transferred.
• With Your Consent: We may share your information with other parties when you have explicitly given us your consent to do so.
• Protection of Rights: When we believe disclosure is necessary to protect the rights, property, or safety of Junak Digital Dynamics, our clients, or others.

We take the security of your personal data seriously and implement industry-standard measures to protect it from unauthorised access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Retention Period: We generally retain client data for a period of 3 years from the last date of active service engagement, after which it is securely deleted or anonymised, unless a longer retention period is required by law.

You have important rights regarding your personal data. We are committed to honouring these rights and making it easy for you to exercise them. To exercise any of the rights below, please contact us at junakdigitald@gmail.com. We will respond within 30 days of your request.

Our services are directed exclusively to individuals aged 18 years and above. We do not knowingly collect, solicit, or retain personal information from anyone under the age of 18.

If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately at junakdigitald@gmail.com. If we become aware that we have collected personal data from a child under 18 without verifiable parental consent, we will take steps to remove that information from our records promptly.

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Any changes will be effective immediately upon posting to this page, with the "Last Updated" date revised accordingly.

When we make material changes to this Privacy Policy, we will notify you through one or more of the following methods:

• A prominent notice on our website homepage or this Privacy Policy page.
• An email notification sent to your registered email address (if you are an active client or subscriber).
• A WhatsApp message for active service clients.

Your continued use of our website or services after any changes to this Privacy Policy will constitute your acceptance of those changes. We encourage you to review this page periodically to stay informed.

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our designated Privacy Officer. In accordance with the Information Technology Act, 2000, we have designated a Grievance Officer for matters related to personal data.